QuadGen
Integration Center
(QIC)

Constant access to our QuadGen Integration Center
24/7/365.

Contact Us

24/7/365

With QuadGen our customers and partners have access to our integration center 24/7/365. We provide router and switch configuration along with transport troubleshooting. We support transport engineering, integration, RF, troubleshooting, and alarm clearing activities. This ensures that tower crews and deployment teams are able to efficiently deliver fully integrated alarm free sites. 

QIC

Representative Experience

QuadGen has been extremely successful at project delivery for the past 13 years. We have a broad range of network services technology expertise – design, deployment, integration, and optimization. With over 700 people on our team we have the experience, scale, and capacity to deliver the National Decommissioning Services MIT Support for the New T-Mobile.

Our core competencies leverage on our team’s extensive experience in national wide Design, Commissioning, Integration, Optimization projects for our customers. We have extensive experience with Macro networks, outdoor small cell and CRAN networks, and backhaul (AAV) provisioning and de-provisioning.

Technology Evolution

We have assisted our customers through the technology evolution and retirement cycles in Wireless telecom. QuadGen has direct experience commissioning and integrating 4G and 5G solutions nationally.

Experienced PMs

Our PMs are well trained and very experienced in managing all aspects of projects and programs to a very high degree of professionalism and consistency.

Subject Matter Experts

QuadGen’s wealth of experience and our industry-leading subject matter experts in the RF Integrations Services space, allows us the flexibility to provide specific services or undertake large scale projects on a turnkey basis.

What Sets Us Apart

Automation

Our internally developed software is customized to adhere to design, commissioning, and integration of networks all while providing OEM agnostic automation.

Mature 24x7 Integration

(QIC) supports both QuadGen Field Integrators and tower crews with year round easy access.

OEM Radio Network Expertise

Our engineers are well experienced on major OEM platforms such as Ericsson, Samsung, & Nokia.

RF & Radio Network Domain Knowledge

Experts within the RF domain with complete understanding of 3GPP protocols and the application within OEM hardware/software.

Transport Knowledge and Experience

Layers 1-4 including Cell Site Router & MSN configuration file creation, commissioning, integration, provisioning, de-provisioning, and troubleshooting.

National Footprint

QuadGen supports integrations nationally.

Experienced Program Managers

Our project support has years of experience working directly with our customers and peer companies to ensure projects are coordinate and communication is open.

Multiple Infrastructure Company Engagements

Actively provides integration services to large infrastructure companies, responsible for construction, tower/radio installation, and alarm clearing associated with radio network expansions.

QuadGen Integration Center (QIC)

The QuadGen Integration Center (QIC) is responsible for managing all remote Integration Center Functions. The Integration Center has delivered over 100,000 LTE & 5G NSBs, Carrier Adds, CRAN (outdoor small cell), WLL (Fixed Wireless), Bandwidth expansions since 2014

Call Center Functionality

  • QIC offers 27x7 365-day support
  • Trained and experienced engineering staff
  • Ticketing System with ability to track projects start to finish
  • ACD Phone System, App, chat, email
  • Process and technology automation via the QuadGen tool sets
  • Best practices for Secure OSS Connectivity to Operator’s Network Management Systems

Some QIC functions

QIC Functions
● CIQ creation and validation
● Design/Work Order/Script creation
● Complete Pre-Integration / Pre-load Work Orders
● Direct Field Operations on New Site Build and Carrier Additions
● Complete Integration & Support Call Testing (Voice, Data, CSFB, e911, VoLTE)
● Pre & Post Checks for construction and integration activity
QIC Functions
● Provide Real-Time Reporting to Operator and Construction Vendor
● War Room/OSS Alarm Clearing & Troubleshooting Support
● RET Validation & NEA External alarm commissioning and verification
● Automated New Site Build / Carrier Add completion documentation for closeouts
● Project Performance and Analytics Reporting and Dashboard
● Integrated RF Performance Support Services including Functional Alarms and KPI Monitoring, reporting, and escalations for tower dispatch

See our Solutions in Action

Read about real-world projects QuadGen has designed, deployed, and optimized.

Case Studies